UI / UX Design
Streamlined Healthcare for Modern Clinics
My-Care is a responsive web platform designed to streamline modern healthcare. It features an intuitive UI to reduce provider burnout and a clear UX for patient empowerment. Focus areas included secure data access, easy specialist discovery, and simplified appointment booking, fostering trust and operational efficiency.
Industry :
Medication
Client :
Galaxy Medical
Project Duration :
4 months
Year :
2023
1
Project Overview
Target Audience
Target Audience
Primary: Clinic Administrators, Doctors, and Medical Staff. Secondary: Patients booking appointments and managing their health records.
Role
Role
UI / UX Design
My Responsibilities
My Responsibilities
Do User Research, User Interview, User Persona, Usability Testing, Visual Design, Prototyping, Handover design to Dev
2
Problem Statement :
Need for Simplicity: Staff need easy-to-read dashboards and quick access to patient files (implied by the "Streamlined" theme).
Trust & Credibility: A focus on security and transparency is essential for medical data (highlighted in the "Security" section of the page).
Findability/Accessibility: Patients need an easy way to find and book with specialists (shown in the "Meet Our Top Specialists" section and the map).
3
Possible Solution :
To create an intuitive, end-to-end digital system that centralizes key services for both providers and patients (e.g., appointment booking, record management, secure communication).
4
Project Goal :
Enhance Executive Oversight
Provide senior management with a unified, real-time dashboard to instantly assess the RAG (Red, Amber, Green) status and financial health of the entire project portfolio.
Standardize Data Integrity
Establish a single Information Architecture (IA) and input method to ensure data consistency and reliability across the Upstream, Downstream, and Gas divisions.
Improve Operational Efficiency
Reduce the manual effort and time Project Managers spend on status reporting, allowing them to focus more on project execution.
Enable Proactive Risk Mitigation
Design a clear system for tracking and escalating high-priority risks and issues, enabling leaders to intervene before issues lead to significant project delays or budget overruns.
5
Challenge :
Healthcare systems often suffer from fragmented services, clunky software, and poor communication, leading to administrative overhead and patient frustration.
6
Visual Design :
7
Final Result :
Impact/Results: Since this is a portfolio piece, you'll need to use projected or hypothetical metrics.
Improved Task Success Rate for appointment booking by [X%] in usability tests.
Reduced administrative time spent on data entry by [X] hours/week for clinic staff (if you designed internal tools).
Reflections/Next Steps: Discuss what you learned and what you would iterate on next (e.g., designing the patient dashboard, adding a dedicated mobile app, conducting A/B testing on the CTA buttons).
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UI / UX Design
Streamlined Healthcare for Modern Clinics
My-Care is a responsive web platform designed to streamline modern healthcare. It features an intuitive UI to reduce provider burnout and a clear UX for patient empowerment. Focus areas included secure data access, easy specialist discovery, and simplified appointment booking, fostering trust and operational efficiency.
Industry :
Medication
Client :
Galaxy Medical
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4 months
Year :
2023
1
Project Overview
Target Audience
Target Audience
Primary: Clinic Administrators, Doctors, and Medical Staff. Secondary: Patients booking appointments and managing their health records.
Role
Role
UI / UX Design
My Responsibilities
My Responsibilities
Do User Research, User Interview, User Persona, Usability Testing, Visual Design, Prototyping, Handover design to Dev
2
Problem Statement :
Need for Simplicity: Staff need easy-to-read dashboards and quick access to patient files (implied by the "Streamlined" theme).
Trust & Credibility: A focus on security and transparency is essential for medical data (highlighted in the "Security" section of the page).
Findability/Accessibility: Patients need an easy way to find and book with specialists (shown in the "Meet Our Top Specialists" section and the map).
3
Possible Solution :
To create an intuitive, end-to-end digital system that centralizes key services for both providers and patients (e.g., appointment booking, record management, secure communication).
4
Project Goal :
Enhance Executive Oversight
Provide senior management with a unified, real-time dashboard to instantly assess the RAG (Red, Amber, Green) status and financial health of the entire project portfolio.
Standardize Data Integrity
Establish a single Information Architecture (IA) and input method to ensure data consistency and reliability across the Upstream, Downstream, and Gas divisions.
Improve Operational Efficiency
Reduce the manual effort and time Project Managers spend on status reporting, allowing them to focus more on project execution.
Enable Proactive Risk Mitigation
Design a clear system for tracking and escalating high-priority risks and issues, enabling leaders to intervene before issues lead to significant project delays or budget overruns.
5
Challenge :
Healthcare systems often suffer from fragmented services, clunky software, and poor communication, leading to administrative overhead and patient frustration.
6
Visual Design :
7
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Impact/Results: Since this is a portfolio piece, you'll need to use projected or hypothetical metrics.
Improved Task Success Rate for appointment booking by [X%] in usability tests.
Reduced administrative time spent on data entry by [X] hours/week for clinic staff (if you designed internal tools).
Reflections/Next Steps: Discuss what you learned and what you would iterate on next (e.g., designing the patient dashboard, adding a dedicated mobile app, conducting A/B testing on the CTA buttons).
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